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2 October 2024

10 steps explained: How to do business with an EOR in the UK

Written by

Written by: Emily

Work Visa Specialist

Picture this: you’re trying to navigate a bustling London street without a map. It’s confusing, time-consuming, and easy to get lost. Expanding your business to the UK can feel similarly overwhelming, especially when dealing with complex employment laws, taxes, and administrative requirements.

Expanding your business into the United Kingdom is an exciting opportunity to tap into one of the world’s largest and most dynamic markets. The UK offers access to a highly skilled workforce, a strategic location with strong ties to Europe and the global market, and a stable, business-friendly environment. 

However, entering a new market also comes with its challenges, especially when guiding the complexities of local employment laws, tax regulations, and administrative requirements.

That’s where an Employer of Record (EOR) can be your trusted guide. An EOR acts as the legal employer for your employees in the UK, handling all the complexities so you can focus on growing your business.

In this guide, I’ll explain the 10 essential steps to effectively working with an EOR in the UK and achieving your business expansion goals.

Step 1. Understanding the role of an EOR

Imagine you’re trying to hire in the UK but need clarification on local employment laws. It’s like trying to solve a puzzle with missing pieces. The paperwork, regulations, and cultural differences are overwhelming.  

Partnering with an Employer of Record in the UK can help guide you through this process, ensuring you don’t make costly mistakes.

An EOR acts as the legal employer for your employees in the UK, handling all aspects of employment, including payroll, taxes, benefits, and compliance with local labour laws. In addition to managing administrative tasks, an EOR mitigates risks related to employment disputes, worker misclassification, and non-compliance penalties. 

It is like having a trusted guide who knows the shortcuts and can effortlessly navigate the maze. This allows your business to focus on growth and strategic initiatives. At the same time, the EOR manages the complexities and ever-changing landscape of UK employment regulations, ensuring you remain fully compliant and competitive in the market.

Step 2. Identifying the need for an EOR in the UK

Before diving into the process, ask yourself: Does my business need an EOR? Consider factors like your business goals, the size of your expansion, and your familiarity with UK employment laws. Partnering with an EOR is a strategic choice if you want to minimise risks, reduce administrative tasks, and ensure compliance with local regulations.

Step 3. Researching and selecting an EOR

When choosing an EOR, look for a provider with the following qualities:

  • Experience in the UK market: Ensure they have a proven track record of navigating UK-specific employment laws and regulations.
  • Strong reputation: Check client testimonials and reviews to gauge their reliability and service quality.
  • Industry expertise: Find an EOR clearly understanding your sector’s unique requirements and challenges.
  • Comprehensive services: Evaluate the range of services they offer, such as payroll, compliance, and employee management.
  • Transparent pricing structure: Look for a provider with competitive, straightforward pricing that aligns with your budget.

By carefully assessing these factors, you can select the best EOR provider that fits your business needs in the UK.

Step 4. Initial consultation and needs assessment

After selecting an EOR, arrange an initial consultation to discuss your business requirements and objectives. During this meeting, the EOR experts will assess your needs, including the number of employees, job roles, and specific compliance requirements. 

This step ensures that both parties are aligned and that the EOR can tailor its services to your unique situation.

Step 5. Contract negotiation and agreement

Once the needs assessment is complete, you will negotiate a contract with the EOR. The contract should clearly outline the terms and conditions, including service fees, responsibilities, and the duration of the agreement. Ensure that all details are transparent and that both parties are satisfied with the terms before signing.

Step 6. Employee onboarding

With the agreement in place, the EOR will initiate the employee onboarding process, which is crucial for ensuring a seamless start for your new hires in the UK. This process involves several key steps:

  • Preparing employment contracts: The EOR drafts comprehensive employment contracts that comply with UK labour laws, including essential terms such as job roles, compensation, working hours, and termination policies.
  • Setting up payroll: The EOR establishes a payroll system that ensures timely and accurate salary payments, taking into account UK-specific tax codes, National Insurance contributions, and other statutory deductions. This setup minimises the administrative burden on your business and ensures compliance with HM Revenue and Customs (HMRC) regulations.
  • Managing employee benefits: The EOR handles the administration of employee benefits, such as pensions, holiday entitlements, and statutory sick pay, according to UK laws. They ensure that all benefits packages meet legal requirements and are competitive within the market, helping to attract and retain top talent.
  • Ensuring compliance with documentation: The EOR verifies that all necessary documentation, including proof of right to work, tax forms, and personal information, is collected, stored securely, and compliant with the General Data Protection Regulation (GDPR) and other UK-specific regulations.

By managing these aspects of onboarding, the EOR ensures that your employees are properly integrated into your organisation, reducing administrative burdens and minimising potential compliance risks. 

This thorough onboarding process helps foster a positive start for your employees, enabling them to contribute effectively from day one.

Step 7. Managing day-to-day tasks

After onboarding, the EOR takes responsibility for ongoing management, such as handling payroll and taxes and compliance with UK employment laws. At the same time, you have a regular working relationship with the employee. 

Regular communication between your business and the EOR is essential to address concerns, provide updates, and ensure smooth operation.

Step 8. Monitoring and evaluation

It’s essential to monitor and evaluate the EOR’s performance periodically. This involves reviewing key metrics such as payroll accuracy, compliance, and employee satisfaction. Regular evaluations help identify areas for improvement and ensure that the EOR continues to meet your business needs.

Step 9. Scaling and expansion

As your business grows, you may want to expand further within the UK. An EOR can support your scaling efforts by managing the complexities of hiring additional employees, ensuring compliance, and adapting to changing market conditions. 

Partnering with an EOR makes it easier to expand your operations without additional legal and administrative burdens.

Step 10. Reviewing and renewing the agreement

Toward the end of the contract period, review the agreement with your EOR to determine if it still meets your needs. 

Discuss any necessary adjustments, renegotiate terms if required, and decide whether to renew the partnership. This step ensures that the relationship remains beneficial and aligned with your business goals.

The benefits of partnering with a country-specific Employer of Record

Partnering with an EOR in the UK offers numerous benefits, including local expertise, reduced administrative burden, and compliance with local labour laws. 

A UK-specific EOR understands the nuances of the local market, helping your business handle complex regulations, manage employees effectively, and focus on growth. By working with an EOR, you can confidently enter the UK market, knowing that all employment-related responsibilities are handled professionally and efficiently.

This enables your business to focus on growth while minimising risk and ensuring compliance. Let us help you expand your business in the UK smoothly and efficiently. Contact us today to discover how our EOR services can simplify your expansion journey. 

Written by

Written by:

Emily | Work Visa Specialist

As a dedicated work visa specialist with a passion for global business mobility, she assists foreign companies in overcoming the UK's complex visa system as they expand their operations into the country. Her expertise in immigration law and international HR practices makes her an invaluable asset to businesses seeking to establish a presence in the UK. Despite calling London home, she's often jetting off to various corners of the world, combining her love for travel with her professional commitment to fostering cross-border employment opportunities.

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